Contact GemTrove Melbourne
Contact GemTrove Melbourne
Contact GemTrove’s Melbourne CBD showroom for custom jewellery, diamonds, gemstones, repairs, remodelling, valuations and private appointments.
Contact GemTrove Melbourne
Visit, Call or Book a Private Jewellery Appointment
Contact GemTrove for custom engagement rings, wedding bands, natural diamonds, lab-grown diamonds, coloured gemstones, jewellery repairs, remodelling, valuation enquiries and personalised jewellery guidance from our Melbourne CBD showroom.
We welcome clients who want clear, professional advice before making an important jewellery decision. Appointments help us prepare suitable diamonds, gemstones, ring styles or service guidance for your visit.
Open with main hours. Melbourne CBD showroom consultations are available by appointment and general enquiries are welcome by phone or email.
Showroom
Suite 903/125 Swanston St, Melbourne VIC 3000.
Phone
Speak with GemTrove on 0488 878 000.
Appointments
Book private diamond, gemstone or jewellery consultations online.
Personal guidance from the first enquiry
Whether you are ready to visit or still gathering ideas, GemTrove can help direct you to the right next step.
Quick Answer: How do I contact GemTrove?
You can contact GemTrove by phone on 0488 878 000, by email at diamonds@gemtrove.com.au, through our Melbourne CBD showroom at Suite 903/125 Swanston St, Melbourne VIC 3000, or by booking a private appointment online for jewellery, diamond or gemstone guidance.
Contact GemTrove at a Glance
- Phone: 0488 878 000
- Email: diamonds@gemtrove.com.au
- Showroom: Suite 903/125 Swanston St, Melbourne VIC 3000
- Private appointments available
- Custom rings, diamonds, gemstones and jewellery services
- Open with main hours Monday to Saturday
Showroom details and opening hours
Address
Suite 903/125 Swanston St, Melbourne VIC 3000
Closest Contact
| Monday – Friday | 9:30 am – 5:30 pm |
|---|---|
| Saturday | 11:30 am – 1:00 pm |
| Sunday | Closed |
Find GemTrove on Google Maps
GemTrove is located in Melbourne CBD on Swanston Street. Use the map below to view the showroom location and plan your visit.
What can you contact GemTrove about?
GemTrove assists with both new jewellery projects and practical aftercare or advisory enquiries. Contact us when you need a jeweller who can explain options clearly and guide you toward the right service.
Custom engagement rings
Discuss ring inspiration, centre stone shape, natural or lab-grown diamonds, gemstones, settings and custom design ideas.
Wedding bands
Ask about plain, diamond-set, fitted, curved or made-to-order wedding band options.
Diamonds and gemstones
Arrange guidance for loose diamonds, coloured gemstones, visual selection and suitability for jewellery designs.
Jewellery remodelling
Contact GemTrove to explore whether existing or heirloom jewellery can be redesigned into a new piece.
Repairs and restoration
Ask about ring repairs, jewellery restoration, setting checks or practical maintenance discussions.
Valuation enquiries
Discuss jewellery and diamond valuation-related guidance, item documentation needs and the appropriate next step.
Choose the best contact path for your enquiry
The right contact method depends on how ready you are and what help you need. This quick guide makes the next step easier.
| Your Need | Best Contact Option | Helpful Preparation |
|---|---|---|
| Private jewellery consultation | Book an appointment online | Bring inspiration images, desired style and general budget if available. |
| Quick product or service question | Call 0488 878 000 | Have the product type or enquiry topic ready. |
| Detailed custom jewellery request | Email GemTrove | Share design images, metal preferences, stone ideas and timing needs. |
| Diamond or gemstone viewing | Book a showroom appointment | Share preferred shape, size, colour, clarity or budget direction. |
| Repair, remodelling or valuation enquiry | Contact through this page | Provide photos or existing documentation where relevant. |
Helpful note before your appointment
For custom engagement ring, diamond or gemstone appointments, sharing your preferred style, stone shape, approximate size and budget range in advance can help GemTrove prepare more relevant options for your visit.
Contact GemTrove for custom jewellery guidance
Many clients begin with a simple conversation. You may already know exactly what you want, or you may need help comparing options before deciding. GemTrove supports both stages with practical, personal advice.
For ring design inspiration, explore our engagement ring collection, wedding bands, or design your own engagement ring before booking.
When an appointment is especially useful
- You want to compare natural and lab-grown diamonds
- You are considering coloured gemstones for a ring or pendant
- You want a custom-made engagement ring or wedding band
- You have jewellery to remodel, inspect or discuss
- You want clear guidance before committing to a design direction
Frequently asked contact questions
Where is GemTrove located?
GemTrove is located at Suite 903/125 Swanston St, Melbourne VIC 3000, in the Melbourne CBD.
How can I book an appointment with GemTrove?
You can book a private consultation through GemTrove’s online appointment calendar.
Can I call GemTrove directly?
Yes. You can call GemTrove on 0488 878 000 for jewellery, diamond, gemstone, custom design or service enquiries.
What should I send before a custom jewellery consultation?
It is helpful to send inspiration images, preferred jewellery style, diamond or gemstone shape, approximate size, metal preference and any timing or budget guidance that may help GemTrove prepare.
Does GemTrove assist with repair, remodelling and valuation enquiries?
Yes. GemTrove welcomes enquiries about jewellery repairs, restoration, remodelling and jewellery or diamond valuation-related guidance.
What are GemTrove’s opening hours?
GemTrove’s main hours are Monday to Friday 9:30 am to 5:30 pm, Saturday 11:30 am to 1:00 pm, and Sunday closed. Appointments are recommended.
Can I visit GemTrove without knowing exactly what I want?
Yes. Many clients book an appointment while still exploring options. GemTrove can help clarify ring styles, diamond or gemstone choices, custom possibilities and practical next steps.
Start your GemTrove enquiry today
Book a private consultation, call our Melbourne CBD showroom or email GemTrove to discuss custom jewellery, diamonds, gemstones, wedding bands, repairs, remodelling or valuation-related guidance.